Service Guidelines & Policies
To ensure the best organization and highest quality, please review these guidelines.
Quick Summary
- 48-hour notice for cancellations
- $45 late cancellation fee
- 24-hour quality guarantee
Cleaning Preparation
We kindly ask that your home is prepared before our arrival so we can focus entirely on delivering the best results. A tidy space — with personal items, toys, and dishes put away — allows our team to maximize cleaning time and quality.
Cancellation & Rescheduling
We understand plans change. To avoid a $45 late cancellation fee, please notify us at least 48 hours (2 days) in advance. Rescheduling requests may move your service to the next available opening.
Quality Guarantee
Your satisfaction is our priority. You have a 24-hour verification period after each cleaning. If anything doesn't meet your expectations, send us a detailed report with photos and we'll schedule a touch-up for the unsatisfactory area at no additional cost.
Extra Services & Pricing
Additional services not included in your regular plan may incur extra cost. We encourage you to contact us in advance for availability and pricing so we can plan accordingly.
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Book your first cleaning today and experience the difference.